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What is Inclusive Access?

The Inclusive Access program is a new textbook model in collaboration with top publishers that converts textbooks into digital content. ALL students in a class buy into the content, lowering the cost for everyone. All students in that class also get access to the content on the first day and will not be billed until after the first week.

What is an Interactive or Adaptive Learning Platform?

Interactive Learning Platforms, or ILPs, are much more than just e-books. They are interactive software platforms developed to provide an enhanced learning experience beyond just reading the text. These may include multi-media video and audio presentations & animation, as well as adaptive quizzes and homework sets which may link directly back to the related section of the text when answered incorrectly. These platforms also allow for various levels of customization by the instructor, peer to peer note sharing, & the creation of digital flashcards which can be used with apps on a smartphone.

What does Inclusive Access cost?

The price of Inclusive Access varies depending on the course materials chosen by your Professor, but most Inclusive Access prices are lower than the cost to access the material directly the publisher. Average savings is 50% - 70% of the printed textbook price.

How do I receive my Inclusive Access Information?

IF your Professor is using an Inclusive Access textbook, you are already enrolled in the program. You will be notified before class begins with access instructions, the discounted pricing. This information might also be on the Professor’s syllabus. Inclusive access is delivered through D2L

How do I pay for my Inclusive Access Information?

You have access to the material free of charge the first week of classes. After the first week, all enrolled students who have not opted out of the program or dropped the course will be billed to your student account.

What does it mean to Opt-Out?

If you do NOT wish to participate in the Inclusive Access program, you have the first week to opt-out online. If you opt-out by the first Friday of classes at 11:59 pm you will no longer have access to the online course materials, which may include homework or quizzes, and will not be billed. You will need to say why you are opting out

I opted out but changed my mind….Can I opt back in?

Yes. Through the first Friday at 11:59 pm, you can go online and opt back in. Once you opt in, the charge will be added to your student account after that first week.

I am not using my Access will I still be billed?

Yes, you will still be billed even if you have not registered or used your access as you are still considered enrolled in the course. If you are enrolled in the Inclusive Access class and do not opt-out, the charge will appear on your account after the first week. To avoid being billed you must opt-out before the first Friday of classes at 11:59pm.

I dropped the course….Do I still need to opt out?

Any student who withdrawals from the course by Friday at 11:59 pm of first week, will automatically be “opted-out” and will not be billed. Students who drop the course in week 2 or 3 must contact [email protected] to request a refund. You will need to provide documented verification of withdrawal such as old schedule/new schedule.

I did not opt-out and missed the deadline. Can I still get a refund?

After the first Friday at 11:59 pm, if you have not opted out, the only way to obtain a refund is to withdraw from the course through the third week of class. You will need to provide documented verification of withdrawal such as old schedule/new schedule.

Who should I contact if I have problems with my Inclusive Access content?

We recommend trying the publisher’s help desk first. The publisher should be listed on your syllabus and course listing. If you can not get your question resolved or find your publisher, please email [email protected] for further assistance.

I am in a continuing course that has used Inclusive Access, do I have to pay again?

No. If you are taking a continuing series course (example you took PHY 101N in the fall, and you are taking PHY 102 in the spring) and it is an Inclusive Access course, you do not need to pay again. Simply log into your original account and simply assign your new course ID to access the homework. IF your course does not require the homework, you may still use the platform’s self study tools and will not need a new course id.

I added the class late…..Do I still have a week before being billed?

Billing begins after that first Friday of classes at 11:59 pm. IF you add after the first week, you will have 48 hours (2 days) to decide whether to opt-out before being billed.

Others in my class received an email but I didn’t. What now?

All enrolled students are sent an email about the Inclusive Access Program. If it was not accidentally deleted or in your junk folder please contact [email protected] for access.

I still have questions…..who do I contact?

If your questions have not been answered here in the FAQ, please contact your Professor or [email protected] for more information.

University of Mount Union
Hoover-Price Campus Center
1972 Clark Ave
Alliance, Ohio 44601


University of Mount Union
Hoover-Price Campus Center
1972 Clark Ave
Alliance, Ohio 44601

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